AI Support Agent Your Customers Will Love Speaking With
Stop wasting time testing and tweaking generic bots. With a done-for-you setup that actually works, you automatically solve ~80% of your tickets, giving you the space to lead, not react.
If you're an ecommerce founder, you've felt this:
The same problems repeat every day
The questions don't change. Customers ask the same five things, and your team starts every morning in a defensive posture. Skilled people are stuck doing work that doesn't honor their talent, instead of where they add value.
You tried bots, but nothing actually changed
You installed tools. Widgets. "AI." And yet... the weight never lifted. Most bots feel mechanical, break flow, and push customers away. Your team ends up fixing their mistakes instead of reducing the load.
People churn, life happens, and everything slows
Hiring takes weeks. Training takes months. Someone leaves. Someone gets sick. Campaign volume spikes. Suddenly your brand looks less responsive, less caring, less "you." Support becomes a constant test of resilience instead of an engine of trust and growth.
Most bot conversations end up like this:
WHERE IS MY ORDER?! I paid for one-day shipping 5 days ago!!
Hello! Thank you for contacting us. Please provide your order number and we'll look into this.
I already gave it 3 times!! #28471
I understand. Let me check on that for you. In the meantime, can you confirm your email address?
agent
AGENT
AGENT AGENT AGENT
Sorry, I don't understand that yet. Please confirm your email address to continue.
I WANT TO TALK TO A REAL PERSON
Support can feel completely different now
"The AI agent is doing an amazing job. The conversations are excellent, and we're seeing perfect sales conversations. The work you've done is truly impressive, and I can't wait to roll this out across all of our businesses."
Arik
"Honestly, it's very exciting to see these conversations. I've been looking for really good AI applications for the Shlomit Ofir brand for a long time, and this is the first time I feel I've found a true game-changing solution."
Amir
CEO of Shlomit Ofir
"We're getting such sweet feedback about the bot: customers say it's quick, efficient and very pleasant. The best cases don't even realize they're talking to AI."
Roni
What are your options?
When support becomes overwhelming, there are really only three paths
AI Support Agent
Keep adding people
Try another bot
Keep adding people
Try another bot
AI Support Agent
INTRODUCING THE AI AGENT
The E-commerce AI Agent that performs like your best employee
100% Done‑For‑You Integrations
We connect the AI Agent to any tool you use so it can access the same data your team has, without any effort from your side.
Your brand voice, consistent
Trained on your tone, policies, and personality. Every customer gets the same accurate, on-brand response. No more different agents sending different answers.
Performs like your best agent
Never calls in sick, never churns, never has a bad day. Consistent quality on every conversation, at 3am or during Black Friday rush.
100% Done-for-you setup
We handle all configuration, training, and ongoing optimization. Your team stays focused on customers while we manage the technology.
First Response Time
CSAT
never sleeps or goes on vacation
Benefits for your customers, your team, and your bottom line
How it works
Resolves real support flows end-to-end
- Where Is My Order (WISMO) – Tracks orders, delivery status, delays and exceptions
- Returns and exchanges – Checks order details, applies your policy, initiates returns
- Coupons and promotions – Explains discounts, checks eligibility, fixes checkout issues
- Delivery issues and damaged items – Captures evidence, guides resolution
- Subscriptions and login issues – Helps with login problems and subscription changes
Where is my order? Order #1234
I found your order #1234! It's currently out for delivery and should arrive today by 8 PM. The tracking shows it's 3 stops away. Would you like me to send you live tracking updates?
Yes please!
Acts as a sales assistant when the time is right
- Product search and discovery – Helps customers find the right product by size, style, use case
- Smart recommendations – Suggests products based on preferences, stock levels and cart
- Intelligent follow-ups – Stays with the customer until they complete their journey
Based on your interest in running shoes, I found these perfect matches in your size (US 9):
Managed handovers and human-in-the-loop
- Clean handovers to humans – Passes full context so humans respond quickly
- Human-in-the-loop workflows – Waits on feedback from delivery companies or stakeholders
Done-for-you, continuously improved
- We review conversations and CSAT – Our team spots gaps and opportunities
- Refined on real handovers – We learn from agent responses and improve
- Regular tuning without extra work – We handle optimisation and updates
See it in action with your own data
Live Demo With FounderPricing
AI Support Features
- 24/7 coverage across all channels(Email, Chat and Social Messaging)
- Multi-language support
- Seamless human handoff when needed
- Full Helpdesk logging & integration
- Deep e-commerce site actions (order updates, order retrieval, exhcanges and returns)
- Self Learning recommendations based on tickets solved by agents
AI Sales Features
- Product recommendations
- Product search
- Proactive Approach based on visitor's page
- Stock awareness & availability checks
- Order Attribution in your store
Setup and Ongoing Optimization
- 100% Done For You Implementation and training
- Unlimited integrations
- Real-time analytics dashboard
- Enterprise security compliance
- Continious support after going live
No setup fees. Pay only for what you use.
30-Day Money-Back Guarantee
We stand behind the results. If you're not happy with the agent's performance in the first 30 days, we'll refund your payment in full.
Security You Can Rely On
Our AI Agent follows strict security practices and industry standards to keep your data safe. Fully aligned with GDPR requirements and backed by SOC 2 Type II controls.
