Finally, Get Zendesk Working Like Your Team Needs It To
Turn chaos into clarity with plug-and-play apps that fix what Zendesk misses, without devs or backlogs in your way. Get started in under five minutes with secure, enterprise-ready apps to help you resolve tickets faster.
Zendesk Is Great - Until You Try to Make It Truly Yours
You rely on Zendesk to run your support operations every day. But it’s rigid, generic, and built for the average use case. Standard solutions are too generic, missing the functionalities that make a real difference in your operations. Custom development seems like the next step, but it's often prohibitively expensive and time-consuming. This leaves you in a tough spot: settle for less or invest heavily in custom solutions that strain your resources.
Fix Zendesk’s Gaps Without Custom Dev Work
We build secure, ready-to-install apps that turn Zendesk into the system you want it to be. Whether it’s syncing HRIS data, closing low-value tickets, or giving agents context instantly, our apps work out of the box, and scale with you.
No engineers required. No disruption. Just results.
Employee context that doesn’t require 3 tabs
Get a 360-degree view of your employees without tab toggling and losing focus. Working within the ticket view, our HRIS integrations give you live access to data across from your HRIS/HCM platform, so you always know what’s going on with your employees.
AI that closes the tickets your agents shouldn’t touch.
Our AI-powered apps complement your existing workflows, providing enhancements like post-interaction analysis and last-message insights. We help your team resolve tickets faster and more effectively by adding AI where it adds the most value, without disrupting your core processes.
Enterprise-Ready Apps
Our apps are built to meet the procurement demands of enterprise organizations. With enterprise-grade security and compliance aligned with SOC 2, ISO 27001, HIPAA, and GDPR standards—and options for signing NDAs and DPAs—your data remains secure and compliant. Plus, our hands-on onboarding ensures a smooth implementation
Our apps are built with robust security measures that align with enterprise standards, ensuring your data remains protected at all times. By integrating stringent security protocols and best practices, we help you effortlessly meet your organization's compliance requirements.
Customer Reviews
Built by Experts Who’ve Lived in Zendesk Chaos
At Adelante CX, we deliver secure, enterprise-ready apps that transform Zendesk into a fully optimized tool tailored to your goals—quickly, efficiently, and without surprises. With 7+ years of deep Zendesk experience, we know every limitation, and how to break through it. That’s why enterprise teams trust us to make Zendesk faster, smarter, and finally, usable
