Finally, Get Zendesk Working Like Your Team Needs It To

Turn chaos into clarity with plug-and-play apps that fix what Zendesk misses, without devs or backlogs in your way. Get started in under five minutes with secure, enterprise-ready apps to help you resolve tickets faster.

Secure Zendesk Apps for Secure Organizations.

Secure Zendesk Apps for Secure Organizations.

Our apps help healthcare, finance, and other security-aware teams use Zendesk the way they need while staying compliant.

Our apps help healthcare, finance, and other security-aware teams use Zendesk the way they need while staying compliant.

Your Trusted Zendesk Premier Partner

As a certified Zendesk Premier Partner, we build enterprise-grade apps that prioritize security and compliance. Our solutions help regulated organizations maintain data protection while maximizing their Zendesk investment.

Certified Zendesk Expertise

HIPAA & GDPR Compliant Solutions

Enterprise-Grade Security

Your Trusted Zendesk Premier Partner

As a certified Zendesk Premier Partner, we build enterprise-grade apps that prioritize security and compliance. Our solutions help regulated organizations maintain data protection while maximizing their Zendesk investment.

Certified Zendesk Expertise

HIPAA & GDPR Compliant Solutions

Enterprise-Grade Security

Your Trusted Zendesk Premier Partner

As a certified Zendesk Premier Partner, we build enterprise-grade apps that prioritize security and compliance. Our solutions help regulated organizations maintain data protection while maximizing their Zendesk investment.

Certified Zendesk Expertise

HIPAA & GDPR Compliant Solutions

Enterprise-Grade Security

Trusted by industry-leading organizations worldwide

Trusted by industry-leading organizations worldwide

Zendesk Is Great - Until You Try to Make It Truly Yours

You rely on Zendesk to run your support operations every day. But it’s rigid, generic, and built for the average use case. Standard solutions are too generic, missing the functionalities that make a real difference in your operations. Custom development seems like the next step, but it's often prohibitively expensive and time-consuming. This leaves you in a tough spot: settle for less or invest heavily in custom solutions that strain your resources.

Hitting a Dead End

Hitting a Dead End

You depend on Zendesk for customer support but often find it doesn't meet your specific needs. You’re toggling between tabs to get basic context, and Your agents waste time on repetitive, avoidable tasks.

You depend on Zendesk for customer support but often find it doesn't meet your specific needs. You’re toggling between tabs to get basic context, and Your agents waste time on repetitive, avoidable tasks.

Limited Data Accessibility

Limited Data Accessibility

You need integrations to make data accessible across your team. Zendesk's built-in options fall short, leaving you with data that is siloed, inaccessible, or hidden behind bad UX.

You need integrations to make data accessible across your team. Zendesk's built-in options fall short, leaving you with data that is siloed, inaccessible, or hidden behind bad UX.

Costly and Time-Consuming Custom Development

Costly and Time-Consuming Custom Development

Custom development seems like the next step, but it's often prohibitively expensive and time-consuming. Your workflows end up duct-taped or stuck in backlog.

Custom development seems like the next step, but it's often prohibitively expensive and time-consuming. Your workflows end up duct-taped or stuck in backlog.

Fix Zendesk’s Gaps Without Custom Dev Work

We build secure, ready-to-install apps that turn Zendesk into the system you want it to be. Whether it’s syncing HRIS data, closing low-value tickets, or giving agents context instantly, our apps work out of the box, and scale with you.

No engineers required. No disruption. Just results.

Employee context that doesn’t require 3 tabs

Get a 360-degree view of your employees without tab toggling and losing focus. Working within the ticket view, our HRIS integrations give you live access to data across from your HRIS/HCM platform, so you always know what’s going on with your employees.

AI that closes the tickets your agents shouldn’t touch.

Our AI-powered apps complement your existing workflows, providing enhancements like post-interaction analysis and last-message insights. We help your team resolve tickets faster and more effectively by adding AI where it adds the most value, without disrupting your core processes.

Enterprise-Ready Apps

Our apps are built to meet the procurement demands of enterprise organizations. With enterprise-grade security and compliance aligned with SOC 2, ISO 27001, HIPAA, and GDPR standards—and options for signing NDAs and DPAs—your data remains secure and compliant. Plus, our hands-on onboarding ensures a smooth implementation

Learn from Zendesk Experts

Join our webinars to gain valuable insights and best practices for maximizing your
Zendesk experience. Learn directly from our certified experts.

Protect Your Data with Secure, Compliant Apps

Protect Your Data with Secure, Compliant Apps

Our apps are built with robust security measures that align with enterprise standards, ensuring your data remains protected at all times. By integrating stringent security protocols and best practices, we help you effortlessly meet your organization's compliance requirements.

Customer Reviews

  • Highly recommend! This app has been a very valuable addition to our workflow, by saving time and removing clutter from our queues. It was quick and easy to set up, and Shiran has provided timely and helpful support for my (many) questions!

    Maggie

    Manager, Community & Customer Support

    I highly recommend this app. It is cost-effective, easy to set up, and we get more than just AI-powered closing of "thank yous". We get an analysis of promoters and detractors in our reports, smart reviews sent to our promoters (from the Play Store, App Store, and Trustpilot) and optimized agent workflow. Shiran has been such a great help and we anticipate more enhancements!

    Lilian

    Head of Customer Support

    We have been using this app for around a year and it works very well. We deal with thousands of tickets every day and Thank You app help us everyday to auto-solve tickets, improving our efficiency and helping allocate internal resources in tickets that really need human interaction. If you are looking to save time and increase the productivity of your teams.

    Diego

    Customer Support Associate Senior at Getaround

    Thank You GPT has been such a benefit to our team-- it's improved our first contact resolution rate, our team members appreciate cleaner inboxes, and it's easy to use. When we first installed Thank You GPT, we needed support tweaking the model, and their team provided excellent support. Highly recommend!

    Abby

    Zendesk admin

    Love the new app. It helps us be more efficient and with the new upgrades it keeps getting better. Highly recommended

    Hadas

    Head of Customer Support

    The app is extremely efficient and helping us reducing manual work to close these tickets!

    Giulio

    Customer Care Director @ Playtomic

  • Highly recommend! This app has been a very valuable addition to our workflow, by saving time and removing clutter from our queues. It was quick and easy to set up, and Shiran has provided timely and helpful support for my (many) questions!

    Maggie

    Manager, Community & Customer Support

    I highly recommend this app. It is cost-effective, easy to set up, and we get more than just AI-powered closing of "thank yous". We get an analysis of promoters and detractors in our reports, smart reviews sent to our promoters (from the Play Store, App Store, and Trustpilot) and optimized agent workflow. Shiran has been such a great help and we anticipate more enhancements!

    Lilian

    Head of Customer Support

    We have been using this app for around a year and it works very well. We deal with thousands of tickets every day and Thank You app help us everyday to auto-solve tickets, improving our efficiency and helping allocate internal resources in tickets that really need human interaction. If you are looking to save time and increase the productivity of your teams.

    Diego

    Customer Support Associate Senior at Getaround

    Thank You GPT has been such a benefit to our team-- it's improved our first contact resolution rate, our team members appreciate cleaner inboxes, and it's easy to use. When we first installed Thank You GPT, we needed support tweaking the model, and their team provided excellent support. Highly recommend!

    Abby

    Zendesk admin

    Love the new app. It helps us be more efficient and with the new upgrades it keeps getting better. Highly recommended

    Hadas

    Head of Customer Support

    The app is extremely efficient and helping us reducing manual work to close these tickets!

    Giulio

    Customer Care Director @ Playtomic

  • Highly recommend! This app has been a very valuable addition to our workflow, by saving time and removing clutter from our queues. It was quick and easy to set up, and Shiran has provided timely and helpful support for my (many) questions!

    Maggie

    Manager, Community & Customer Support

    I highly recommend this app. It is cost-effective, easy to set up, and we get more than just AI-powered closing of "thank yous". We get an analysis of promoters and detractors in our reports, smart reviews sent to our promoters (from the Play Store, App Store, and Trustpilot) and optimized agent workflow. Shiran has been such a great help and we anticipate more enhancements!

    Lilian

    Head of Customer Support

    We have been using this app for around a year and it works very well. We deal with thousands of tickets every day and Thank You app help us everyday to auto-solve tickets, improving our efficiency and helping allocate internal resources in tickets that really need human interaction. If you are looking to save time and increase the productivity of your teams.

    Diego

    Customer Support Associate Senior at Getaround

    Thank You GPT has been such a benefit to our team-- it's improved our first contact resolution rate, our team members appreciate cleaner inboxes, and it's easy to use. When we first installed Thank You GPT, we needed support tweaking the model, and their team provided excellent support. Highly recommend!

    Abby

    Zendesk admin

    Love the new app. It helps us be more efficient and with the new upgrades it keeps getting better. Highly recommended

    Hadas

    Head of Customer Support

    The app is extremely efficient and helping us reducing manual work to close these tickets!

    Giulio

    Customer Care Director @ Playtomic

  • Highly recommend! This app has been a very valuable addition to our workflow, by saving time and removing clutter from our queues. It was quick and easy to set up, and Shiran has provided timely and helpful support for my (many) questions!

    Maggie

    Manager, Community & Customer Support

    I highly recommend this app. It is cost-effective, easy to set up, and we get more than just AI-powered closing of "thank yous". We get an analysis of promoters and detractors in our reports, smart reviews sent to our promoters (from the Play Store, App Store, and Trustpilot) and optimized agent workflow. Shiran has been such a great help and we anticipate more enhancements!

    Lilian

    Head of Customer Support

    We have been using this app for around a year and it works very well. We deal with thousands of tickets every day and Thank You app help us everyday to auto-solve tickets, improving our efficiency and helping allocate internal resources in tickets that really need human interaction. If you are looking to save time and increase the productivity of your teams.

    Diego

    Customer Support Associate Senior at Getaround

    Thank You GPT has been such a benefit to our team-- it's improved our first contact resolution rate, our team members appreciate cleaner inboxes, and it's easy to use. When we first installed Thank You GPT, we needed support tweaking the model, and their team provided excellent support. Highly recommend!

    Abby

    Zendesk admin

    Love the new app. It helps us be more efficient and with the new upgrades it keeps getting better. Highly recommended

    Hadas

    Head of Customer Support

    The app is extremely efficient and helping us reducing manual work to close these tickets!

    Giulio

    Customer Care Director @ Playtomic

Built by Experts Who’ve Lived in Zendesk Chaos

At Adelante CX, we deliver secure, enterprise-ready apps that transform Zendesk into a fully optimized tool tailored to your goals—quickly, efficiently, and without surprises. With 7+ years of deep Zendesk experience, we know every limitation, and how to break through it. That’s why enterprise teams trust us to make Zendesk faster, smarter, and finally, usable

Take Our Apps For A Spin

Take Our Apps For A Spin

Get Started in Five Minutes Or Less.

Get Started in Five Minutes Or Less.