Apps That Make Zendesk Work the Way You Need

Apps That Make Zendesk Work the Way You Need

Apps That Make Zendesk Work the Way You Need

Get more value from Zendesk with apps that make data accessible and actionable across your team. Get started in under five minutes with secure, enterprise-ready apps to help you resolve tickets faster.

Trusted by Zendesk customers worldwide

Trusted by Zendesk customers worldwide

Struggling to Make Zendesk Work the Way You Need?

Struggling to Make Zendesk Work the Way You Need?

You rely on Zendesk for customer support but often find it doesn't meet your specific needs. Standard solutions are too generic, missing the functionalities that make a real difference in your operations. Custom development seems like the next step, but it's often prohibitively expensive and time-consuming. This leaves you in a tough spot: settle for less or invest heavily in custom solutions that strain your resources.

Hitting a Dead End

Hitting a Dead End

You depend on Zendesk for customer support but often find it doesn't meet your specific needs. Standard solutions are too generic, missing the functionalities that make a real difference in your operations.

You depend on Zendesk for customer support but often find it doesn't meet your specific needs. Standard solutions are too generic, missing the functionalities that make a real difference in your operations.

Limited Data Accessibility

Limited Data Accessibility

You need integrations to make data accessible across your team. Zendesk's built-in options fall short, leaving you with siloed information that's hard to manage and act upon.

You need integrations to make data accessible across your team. Zendesk's built-in options fall short, leaving you with siloed information that's hard to manage and act upon.

Costly and Time-Consuming Custom Development

Costly and Time-Consuming Custom Development

Custom development seems like the next step, but it's often prohibitively expensive and time-consuming. you're stuck between settling for less or overextending your budget.

Custom development seems like the next step, but it's often prohibitively expensive and time-consuming. you're stuck between settling for less or overextending your budget.

Achieve Your Dream Workflows with Secure Apps That Make Zendesk Work Your Way

Achieve Your Dream Workflows with Secure Apps That Make Zendesk Work Your Way

We empower you with apps that bridge Zendesk's gaps, making what's difficult - possible.

View HRIS Data Instantly In Zendesk

View HRIS Data Instantly In Zendesk

Get a 360-degree view of your employees without tab toggling and losing focus. Working within the ticket view, our HRIS integrations give you live access to data across from your HRIS/HCM platform, so you always know what’s going on with your employees.

Enhance Your Workflows with Easy-To-Use AI

Enhance Your Workflows with Easy-To-Use AI

Our AI-powered apps complement your existing workflows, providing enhancements like post-interaction analysis and last-message insights. We help your team resolve tickets faster and more effectively by adding AI where it adds the most value, without disrupting your core processes.

Enterprise-Ready Apps

Enterprise-Ready Apps

Our apps are built to meet the procurement demands of enterprise organizations. With enterprise-grade security and compliance aligned with SOC 2, ISO 27001, HIPAA, and GDPR standards—and options for signing NDAs and DPAs—your data remains secure and compliant. Plus, our hands-on onboarding ensures a smooth implementation

Protect Your Data with Secure, Compliant Apps

Protect Your Data with Secure, Compliant Apps

Our apps are built with robust security measures that align with enterprise standards, ensuring your data remains protected at all times. By integrating stringent security protocols and best practices, we help you effortlessly meet your organization's compliance requirements.

Customer Reviews

Customer Reviews

  • Highly recommend! This app has been a very valuable addition to our workflow, by saving time and removing clutter from our queues. It was quick and easy to set up, and Shiran has provided timely and helpful support for my (many) questions!

    Maggie

    Manager, Community & Customer Support

    I highly recommend this app. It is cost-effective, easy to set up, and we get more than just AI-powered closing of "thank yous". We get an analysis of promoters and detractors in our reports, smart reviews sent to our promoters (from the Play Store, App Store, and Trustpilot) and optimized agent workflow. Shiran has been such a great help and we anticipate more enhancements!

    Lilian

    Head of Customer Support

    We have been using this app for around a year and it works very well. We deal with thousands of tickets every day and Thank You app help us everyday to auto-solve tickets, improving our efficiency and helping allocate internal resources in tickets that really need human interaction. If you are looking to save time and increase the productivity of your teams.

    Diego

    Customer Support Associate Senior at Getaround

    Thank You GPT has been such a benefit to our team-- it's improved our first contact resolution rate, our team members appreciate cleaner inboxes, and it's easy to use. When we first installed Thank You GPT, we needed support tweaking the model, and their team provided excellent support. Highly recommend!

    Abby

    Zendesk admin

    Love the new app. It helps us be more efficient and with the new upgrades it keeps getting better. Highly recommended

    Hadas

    Head of Customer Support

    The app is extremely efficient and helping us reducing manual work to close these tickets!

    Giulio

    Customer Care Director @ Playtomic

  • Highly recommend! This app has been a very valuable addition to our workflow, by saving time and removing clutter from our queues. It was quick and easy to set up, and Shiran has provided timely and helpful support for my (many) questions!

    Maggie

    Manager, Community & Customer Support

    I highly recommend this app. It is cost-effective, easy to set up, and we get more than just AI-powered closing of "thank yous". We get an analysis of promoters and detractors in our reports, smart reviews sent to our promoters (from the Play Store, App Store, and Trustpilot) and optimized agent workflow. Shiran has been such a great help and we anticipate more enhancements!

    Lilian

    Head of Customer Support

    We have been using this app for around a year and it works very well. We deal with thousands of tickets every day and Thank You app help us everyday to auto-solve tickets, improving our efficiency and helping allocate internal resources in tickets that really need human interaction. If you are looking to save time and increase the productivity of your teams.

    Diego

    Customer Support Associate Senior at Getaround

    Thank You GPT has been such a benefit to our team-- it's improved our first contact resolution rate, our team members appreciate cleaner inboxes, and it's easy to use. When we first installed Thank You GPT, we needed support tweaking the model, and their team provided excellent support. Highly recommend!

    Abby

    Zendesk admin

    Love the new app. It helps us be more efficient and with the new upgrades it keeps getting better. Highly recommended

    Hadas

    Head of Customer Support

    The app is extremely efficient and helping us reducing manual work to close these tickets!

    Giulio

    Customer Care Director @ Playtomic

  • Highly recommend! This app has been a very valuable addition to our workflow, by saving time and removing clutter from our queues. It was quick and easy to set up, and Shiran has provided timely and helpful support for my (many) questions!

    Maggie

    Manager, Community & Customer Support

    I highly recommend this app. It is cost-effective, easy to set up, and we get more than just AI-powered closing of "thank yous". We get an analysis of promoters and detractors in our reports, smart reviews sent to our promoters (from the Play Store, App Store, and Trustpilot) and optimized agent workflow. Shiran has been such a great help and we anticipate more enhancements!

    Lilian

    Head of Customer Support

    We have been using this app for around a year and it works very well. We deal with thousands of tickets every day and Thank You app help us everyday to auto-solve tickets, improving our efficiency and helping allocate internal resources in tickets that really need human interaction. If you are looking to save time and increase the productivity of your teams.

    Diego

    Customer Support Associate Senior at Getaround

    Thank You GPT has been such a benefit to our team-- it's improved our first contact resolution rate, our team members appreciate cleaner inboxes, and it's easy to use. When we first installed Thank You GPT, we needed support tweaking the model, and their team provided excellent support. Highly recommend!

    Abby

    Zendesk admin

    Love the new app. It helps us be more efficient and with the new upgrades it keeps getting better. Highly recommended

    Hadas

    Head of Customer Support

    The app is extremely efficient and helping us reducing manual work to close these tickets!

    Giulio

    Customer Care Director @ Playtomic

  • Highly recommend! This app has been a very valuable addition to our workflow, by saving time and removing clutter from our queues. It was quick and easy to set up, and Shiran has provided timely and helpful support for my (many) questions!

    Maggie

    Manager, Community & Customer Support

    I highly recommend this app. It is cost-effective, easy to set up, and we get more than just AI-powered closing of "thank yous". We get an analysis of promoters and detractors in our reports, smart reviews sent to our promoters (from the Play Store, App Store, and Trustpilot) and optimized agent workflow. Shiran has been such a great help and we anticipate more enhancements!

    Lilian

    Head of Customer Support

    We have been using this app for around a year and it works very well. We deal with thousands of tickets every day and Thank You app help us everyday to auto-solve tickets, improving our efficiency and helping allocate internal resources in tickets that really need human interaction. If you are looking to save time and increase the productivity of your teams.

    Diego

    Customer Support Associate Senior at Getaround

    Thank You GPT has been such a benefit to our team-- it's improved our first contact resolution rate, our team members appreciate cleaner inboxes, and it's easy to use. When we first installed Thank You GPT, we needed support tweaking the model, and their team provided excellent support. Highly recommend!

    Abby

    Zendesk admin

    Love the new app. It helps us be more efficient and with the new upgrades it keeps getting better. Highly recommended

    Hadas

    Head of Customer Support

    The app is extremely efficient and helping us reducing manual work to close these tickets!

    Giulio

    Customer Care Director @ Playtomic

Apps That Make Zendesk Work the Way You Need

Apps That Make Zendesk Work the Way You Need

At Adelante CX, we deliver secure, enterprise-ready apps that transform Zendesk into a fully optimized tool tailored to your goals—quickly, efficiently, and without surprises. With over 7 years of deep Zendesk expertise, we empower your team with applications that make the difficult - possible. Say goodbye to frustration and confusion, and hello to apps that just work well.

Take Our Apps For A Spin

Take Our Apps For A Spin

Get Started in Five Minutes Or Less.

Get Started in Five Minutes Or Less.

© 2024 Adelante CX. All rights reserved.

© 2024 Adelante CX. All rights reserved.

© 2024 Adelante CX. All rights reserved.