All our apps are ISO 27001 and SOC 2 Type I certified, fully compliant with GDPR and HIPAA regulations. This means you can trust that robust security measures are in place to safeguard your data.
We do not store any Zendesk messages, data, or integration information on our servers. Our zero data retention policy ensures that all data is erased immediately after processing. By not retaining any of your data, we eliminate risks associated with data storage, giving you added peace of mind regarding your information's security
Our enterprise-grade security certifications make it easier for your teams to approve and integrate our solutions quickly. We understand the importance of keeping projects moving, so our team responds promptly to your security and procurement inquiries. This accelerates the review process, ensuring you get the answers you need to move forward fast.
All communication between our apps and Zendesk uses secure TLS 1.2 or higher encryption protocols.
We mandate using HTTPS connections for all migrations, ensuring secure and encrypted communication channels.
We maintain a current list of our data subprocessors to ensure full transparency regarding how your data is processed. You can access the list here
All communication between our apps and Zendesk uses secure TLS 1.2 or higher encryption protocols.
We mandate using HTTPS connections for all migrations, ensuring secure and encrypted communication channels.
We provide options for data residency to accommodate your compliance needs. If required, your data can be stored within the European Union.
FAQs
Here are the most common questions about our security practices and data protection measures.
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