If a previously solved ticket is reopened by a "thank you" message without any additional request, Thank You GPT re-solves the ticket before it gets assigned to a new agent. So you can boost your team's efficiency and customer satisfaction.
Re-opened tickets are a distraction.
'Thank you' messages from customers are nice, but they re-open the ticket. And thousands of them? That's a lot of time and cost you just don't need!
Frustrated Agents
Agents spend time and efforts managing tickets reopened by 'thank you' customer messages, leading to increased workload, low utilization and potential frustration.
"Thank You" Solver
If a previously solved ticket is reopened by a "thank you" message without any additional request, Thank You GPT uses advanced AI to re-solve the ticket before it gets assigned to a new agent. The plugin only solves non-actionable tickets that do not need extra attention from your team. So you can boost your team's efficiency and customer satisfaction.
High Rated App
With over 30 5-star reviews in the Zendesk marketplace, we know you'll benefit using the Thank You GPT app.
Data security is top of mind for us
→ Runs in AWS data centers certified as ISO 27001 and SOC2 compliant.
→ Uses Microsoft Azure OpenAI to analyze your thank you messages securely. Your messages are not used for training.
→ After processing, your customer's data is immediately deleted, and no information is stored outside Zendesk.
→ Connects to your Zendesk through a secured Oauth2 integration.
Get Started In 5 Minutes Or Less
Security You Can Trust
Enterprise-Grade Compliance
Our integration meets the ISO 27001 and SOC2 security standards, and we are fully compliant with the GDPR regulations.
Zero Data Retention Policy
We have a strict zero data retention policy, meaning we do not store any of your Zendesk data on our servers beyond what is necessary for processing. All data is processed in-memory and erased immediately after, minimizing risks associated with data storage.
Secure Data Transmission
All communication between our integration and your systems is secured using TLS 1.2 or higher encryption protocols. We require secure HTTPS connections for all data transmission, and encrypt all communications end-to-end
Our apps are built with robust security measures that align with enterprise standards, ensuring your data remains protected at all times. By integrating stringent security protocols and best practices, we help you effortlessly meet your organization's compliance requirements.
Pricing
Start a free trial of our basic plan for 30 days- No credit card required!
Basic plan
$
79
/mo
or $
790
yearly
Solve Thank You tickets automatically in all languages
Unlimited number of tickets processed per month.
Advanced AI for thank you messages detection in all languages.
Auto reply to thank you messages after the ticket is solved.
Enterprise Plan
$
499
/mo
or $
4990
yearly
Additional Security and Support
Everything in the Unlimited Basic Plan and :
Enterprise security review.
Custom terms and redlines.
Signed NDA\DPA.
Guaranteed 99% Uptime SLA
Custom feature requests
Phone/video call priority support.
FAQs
Find answers to common questions about our CRM plugin and how it can benefit you.
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