Stop Wasting Time On "Thank You" Tickets

Stop Wasting Time On "Thank You" Tickets

If a previously solved ticket is reopened by a "thank you" message without any additional request, Thank You GPT re-solves the ticket before it gets assigned to a new agent.

Auto-resolves "thank you" tickets before reassignment

HIPAA & GDPR compliant with enterprise-grade security

Setup in under 30 seconds - no IT needed

Thank You messages are taking a toll

Thank You messages are taking a toll

Thank You messages are taking a toll

on your time and energy

on your time and energy

on your time and energy

While appreciation is great, dealing with thank you tickets creates unnecessary work for support teams

Re-opened tickets are a distraction.

'Thank you' messages from customers are nice, but they re-open the ticket. And thousands of them? That's a lot of time and cost you just don't need!

These tickets waste agents time.

Agents spend time and efforts managing tickets reopened by 'thank you' customer messages, leading to increased workload, low utilization and potential frustration.

Trusted by industry-leading organizations worldwide

Trusted by industry-leading organizations worldwide

Take a look at Thank You GPT in action

Take a look at Thank You GPT in action

See how our AI automatically identifies and resolves "thank you" messages, saving your team valuable time and reducing ticket backlog.

How the app works

How the app works

Thank You GPT seamlessly integrates with your Zendesk in three simple steps

Thank You GPT seamlessly integrates with your Zendesk in three simple steps

Reviews Tickets

The app reviews all your re-opened tickets across all channels, including messaging, social and Sunshine conversations.

Identifies Thank-You's

AI identifies all the different "thank you" messages received without any additional request

Auto-Resolves

Thank You GPT automatically re-solves non-actionable tickets that do not need extra attention from your team.

Try it free now ⇨

No credit card required. 30-day money-back guarantee.

Highly rated app

Highly rated app

With over 30 5-star reviews in the Zendesk marketplace, we know you'll benefit using the Thank You GPT app.

With over 30 5-star reviews in the Zendesk marketplace, we know you'll benefit using the Thank You GPT app.

Key Benefits of Thank You GPT

Key Benefits of Thank You GPT

Efficient Business

Due to our unlimited tickets offer, you will experience full scalability and help your business grow. You'll see better support at a lower cost.

Efficient Business

Due to our unlimited tickets offer, you will experience full scalability and help your business grow. You'll see better support at a lower cost.

Automated Resolution

Instantly closes thank-you tickets while keeping a log for record-keeping.

Automated Resolution

Instantly closes thank-you tickets while keeping a log for record-keeping.

Seamless Zendesk Integration

Works directly within your Zendesk dashboard with minimal setup.

Seamless Zendesk Integration

Works directly within your Zendesk dashboard with minimal setup.

Wall of love

Show the praise your team is getting across the company

Wall of love

Show the praise your team is getting across the company

Try it free now ⇨

No credit card required. 30-day money-back guarantee.

Protect Your Data with Secure, Compliant Apps

Protect Your Data with Secure, Compliant Apps

Our apps are built with robust security measures that align with enterprise standards, ensuring your data remains protected at all times. By integrating stringent security protocols and best practices, we help you effortlessly meet your organization's compliance requirements.

Security You Can Trust

Data security is top of mind for us

Zero Data Retention

we do not store any of your data on our servers, minimizing risks associated with data storage.

No AI Training on Your Data

We use Microsoft Azure OpenAI for AI analysis to ensure no information is used by third-party models.

SOC2, ISO27001 Certified

Adelante successfully completed the SOC2 Type II and ISO27001 audit certifications.

Enterprise-Grade Compliance

Adelante is fully compliant with the GDPR and HIPAA regulations, allowing you to meet your requirements easily.

Secure Data Transmission

All communication between our integration and your systems is secured using TLS 1.2 or higher. We enforce secure HTTPS connections and encrypt all communications end-to-end

Secure OAuth2 Integration

Connects to your Zendesk through a secured Oauth2 integration.

Customer Reviews

Customer Reviews

  • Highly recommend! This app has been a very valuable addition to our workflow, by saving time and removing clutter from our queues. It was quick and easy to set up, and Shiran has provided timely and helpful support for my (many) questions!

    Maggie

    Manager, Community & Customer Support

    I highly recommend this app. It is cost-effective, easy to set up, and we get more than just AI-powered closing of "thank yous". We get an analysis of promoters and detractors in our reports, smart reviews sent to our promoters (from the Play Store, App Store, and Trustpilot) and optimized agent workflow. Shiran has been such a great help and we anticipate more enhancements!

    Lilian

    Head of Customer Support

    We have been using this app for around a year and it works very well. We deal with thousands of tickets every day and Thank You app help us everyday to auto-solve tickets, improving our efficiency and helping allocate internal resources in tickets that really need human interaction. If you are looking to save time and increase the productivity of your teams.

    Diego

    Customer Support Associate Senior at Getaround

    Thank You GPT has been such a benefit to our team-- it's improved our first contact resolution rate, our team members appreciate cleaner inboxes, and it's easy to use. When we first installed Thank You GPT, we needed support tweaking the model, and their team provided excellent support. Highly recommend!

    Abby

    Zendesk admin

    Love the new app. It helps us be more efficient and with the new upgrades it keeps getting better. Highly recommended

    Hadas

    Head of Customer Support

    The app is extremely efficient and helping us reducing manual work to close these tickets!

    Giulio

    Customer Care Director @ Playtomic

  • Highly recommend! This app has been a very valuable addition to our workflow, by saving time and removing clutter from our queues. It was quick and easy to set up, and Shiran has provided timely and helpful support for my (many) questions!

    Maggie

    Manager, Community & Customer Support

    I highly recommend this app. It is cost-effective, easy to set up, and we get more than just AI-powered closing of "thank yous". We get an analysis of promoters and detractors in our reports, smart reviews sent to our promoters (from the Play Store, App Store, and Trustpilot) and optimized agent workflow. Shiran has been such a great help and we anticipate more enhancements!

    Lilian

    Head of Customer Support

    We have been using this app for around a year and it works very well. We deal with thousands of tickets every day and Thank You app help us everyday to auto-solve tickets, improving our efficiency and helping allocate internal resources in tickets that really need human interaction. If you are looking to save time and increase the productivity of your teams.

    Diego

    Customer Support Associate Senior at Getaround

    Thank You GPT has been such a benefit to our team-- it's improved our first contact resolution rate, our team members appreciate cleaner inboxes, and it's easy to use. When we first installed Thank You GPT, we needed support tweaking the model, and their team provided excellent support. Highly recommend!

    Abby

    Zendesk admin

    Love the new app. It helps us be more efficient and with the new upgrades it keeps getting better. Highly recommended

    Hadas

    Head of Customer Support

    The app is extremely efficient and helping us reducing manual work to close these tickets!

    Giulio

    Customer Care Director @ Playtomic

  • Highly recommend! This app has been a very valuable addition to our workflow, by saving time and removing clutter from our queues. It was quick and easy to set up, and Shiran has provided timely and helpful support for my (many) questions!

    Maggie

    Manager, Community & Customer Support

    I highly recommend this app. It is cost-effective, easy to set up, and we get more than just AI-powered closing of "thank yous". We get an analysis of promoters and detractors in our reports, smart reviews sent to our promoters (from the Play Store, App Store, and Trustpilot) and optimized agent workflow. Shiran has been such a great help and we anticipate more enhancements!

    Lilian

    Head of Customer Support

    We have been using this app for around a year and it works very well. We deal with thousands of tickets every day and Thank You app help us everyday to auto-solve tickets, improving our efficiency and helping allocate internal resources in tickets that really need human interaction. If you are looking to save time and increase the productivity of your teams.

    Diego

    Customer Support Associate Senior at Getaround

    Thank You GPT has been such a benefit to our team-- it's improved our first contact resolution rate, our team members appreciate cleaner inboxes, and it's easy to use. When we first installed Thank You GPT, we needed support tweaking the model, and their team provided excellent support. Highly recommend!

    Abby

    Zendesk admin

    Love the new app. It helps us be more efficient and with the new upgrades it keeps getting better. Highly recommended

    Hadas

    Head of Customer Support

    The app is extremely efficient and helping us reducing manual work to close these tickets!

    Giulio

    Customer Care Director @ Playtomic

  • Highly recommend! This app has been a very valuable addition to our workflow, by saving time and removing clutter from our queues. It was quick and easy to set up, and Shiran has provided timely and helpful support for my (many) questions!

    Maggie

    Manager, Community & Customer Support

    I highly recommend this app. It is cost-effective, easy to set up, and we get more than just AI-powered closing of "thank yous". We get an analysis of promoters and detractors in our reports, smart reviews sent to our promoters (from the Play Store, App Store, and Trustpilot) and optimized agent workflow. Shiran has been such a great help and we anticipate more enhancements!

    Lilian

    Head of Customer Support

    We have been using this app for around a year and it works very well. We deal with thousands of tickets every day and Thank You app help us everyday to auto-solve tickets, improving our efficiency and helping allocate internal resources in tickets that really need human interaction. If you are looking to save time and increase the productivity of your teams.

    Diego

    Customer Support Associate Senior at Getaround

    Thank You GPT has been such a benefit to our team-- it's improved our first contact resolution rate, our team members appreciate cleaner inboxes, and it's easy to use. When we first installed Thank You GPT, we needed support tweaking the model, and their team provided excellent support. Highly recommend!

    Abby

    Zendesk admin

    Love the new app. It helps us be more efficient and with the new upgrades it keeps getting better. Highly recommended

    Hadas

    Head of Customer Support

    The app is extremely efficient and helping us reducing manual work to close these tickets!

    Giulio

    Customer Care Director @ Playtomic

Pricing

Start a free trial of our basic plan for 30 days- No credit card required!

Basic plan

$

79

/mo

or $

790

yearly

Solve Thank You tickets automatically in all languages

  • Unlimited number of tickets processed per month.

  • Advanced AI for thank you messages detection in all languages.

  • Auto reply to thank you messages after the ticket is solved.

Enterprise Plan

$

499

/mo

or $

4990

yearly

Additional Security and Support

Everything in the Unlimited Basic Plan and :

  • Resolve Reopened messaging chats.

  • EU Data Processing Location.

  • Enterprise security review.

  • Custom terms and redlines.

  • Signed NDA\DPA.

  • Guaranteed 99% Uptime SLA

  • Custom feature requests

  • Phone/video call priority support.

FAQs

Got questions? We’ve got answers.

Can the app be used in a HIPAA-compliant organizations?

Can the app be used in a HIPAA-compliant organizations?

Can the app be used in GDPR-compliant organizations?

Can the app be used in GDPR-compliant organizations?

Can you sign an NDA?

Can you sign an NDA?

How many tickets can the app handle?

How many tickets can the app handle?

How can I check which tickets were solved by the app?

How can I check which tickets were solved by the app?

Is the pricing per agent?

Is the pricing per agent?

What happens if I'm not happy? Can I get a refund?

What happens if I'm not happy? Can I get a refund?

How do you handle compliance with data protection regulations?

How do you handle compliance with data protection regulations?

What support is available if we encounter issues during setup or usage?

What support is available if we encounter issues during setup or usage?

How much time will I need to invest during the setup process?

How much time will I need to invest during the setup process?

Ready to stop wasting time on
"thank you" tickets?

Ready to stop wasting time on "thank you" tickets?

Ready to stop wasting time on "thank you" tickets?

Join hundreds of support teams who are saving time and focusing on what matters with Thank You GPT's automated ticket resolution

Join hundreds of support teams who are saving time and focusing on what matters with Thank You GPT's automated ticket resolution

No credit card required • 30-day money-back guarantee.

HIPAA & GDPR compliant • Enterprise-grade security • ISO27001 Certified

No credit card required • 30-day money-back guarantee • HIPAA & GDPR compliant • Enterprise-grade security • ISO27001 Certified

100% Satisfaction Guaranteed!

100% Satisfaction Guaranteed!

If you're not completely satisfied with our app, get a full refund within the first 30 days- no questions asked!

If you're not completely satisfied with our app, get a full refund within the first 30 days- no questions asked!