If a previously solved ticket is reopened by a "thank you" message without any additional request, Thank You GPT re-solves the ticket before it gets assigned to a new agent.
Auto-resolves "thank you" tickets before reassignment
HIPAA & GDPR compliant with enterprise-grade security
Setup in under 30 seconds - no IT needed
While appreciation is great, dealing with thank you tickets creates unnecessary work for support teams
Re-opened tickets are a distraction.
'Thank you' messages from customers are nice, but they re-open the ticket. And thousands of them? That's a lot of time and cost you just don't need!
These tickets waste agents time.
Agents spend time and efforts managing tickets reopened by 'thank you' customer messages, leading to increased workload, low utilization and potential frustration.
See how our AI automatically identifies and resolves "thank you" messages, saving your team valuable time and reducing ticket backlog.
Reviews Tickets
The app reviews all your re-opened tickets across all channels, including messaging, social and Sunshine conversations.
Identifies Thank-You's
AI identifies all the different "thank you" messages received without any additional request
Auto-Resolves
Thank You GPT automatically re-solves non-actionable tickets that do not need extra attention from your team.
Try it free now ⇨
No credit card required. 30-day money-back guarantee.
Try it free now ⇨
No credit card required. 30-day money-back guarantee.
Our apps are built with robust security measures that align with enterprise standards, ensuring your data remains protected at all times. By integrating stringent security protocols and best practices, we help you effortlessly meet your organization's compliance requirements.
Security You Can Trust
Data security is top of mind for us
Zero Data Retention
we do not store any of your data on our servers, minimizing risks associated with data storage.
No AI Training on Your Data
We use Microsoft Azure OpenAI for AI analysis to ensure no information is used by third-party models.
SOC2, ISO27001 Certified
Adelante successfully completed the SOC2 Type II and ISO27001 audit certifications.
Enterprise-Grade Compliance
Adelante is fully compliant with the GDPR and HIPAA regulations, allowing you to meet your requirements easily.
Secure Data Transmission
All communication between our integration and your systems is secured using TLS 1.2 or higher. We enforce secure HTTPS connections and encrypt all communications end-to-end
Secure OAuth2 Integration
Connects to your Zendesk through a secured Oauth2 integration.
Pricing
Start a free trial of our basic plan for 30 days- No credit card required!
Basic plan
$
79
/mo
or $
790
yearly
Solve Thank You tickets automatically in all languages
Unlimited number of tickets processed per month.
Advanced AI for thank you messages detection in all languages.
Auto reply to thank you messages after the ticket is solved.
Enterprise Plan
$
499
/mo
or $
4990
yearly
Additional Security and Support
Everything in the Unlimited Basic Plan and :
Resolve Reopened messaging chats.
EU Data Processing Location.
Enterprise security review.
Custom terms and redlines.
Signed NDA\DPA.
Guaranteed 99% Uptime SLA
Custom feature requests
Phone/video call priority support.
FAQs
Got questions? We’ve got answers.
