Stop Wasting Time On "Thank You" Tickets
If a previously solved ticket is reopened by a "thank you" message without any additional request, Thank You GPT re-solves the ticket before it gets assigned to a new agent.
Auto-resolves "thank you" tickets before reassignment
HIPAA & GDPR compliant with enterprise-grade security
Setup in under 30 seconds - no IT needed
While appreciation is great, dealing with thank you tickets creates unnecessary work for support teams
Re-opened tickets are a distraction.
'Thank you' messages from customers are nice, but they re-open the ticket. And thousands of them? That's a lot of time and cost you just don't need!
These tickets waste agents time.
Agents spend time and efforts managing tickets reopened by 'thank you' customer messages, leading to increased workload, low utilization and potential frustration.
See how our AI automatically identifies and resolves "thank you" messages, saving your team valuable time and reducing ticket backlog.
How the app works
Thank You GPT seamlessly integrates with your Zendesk in three simple steps
Reviews Tickets
The app reviews all your re-opened tickets across all channels, including messaging, social and Sunshine conversations.
Identifies Thank-You's
AI identifies all the different "thank you" messages received without any additional request
Auto-Resolves
Thank You GPT automatically re-solves non-actionable tickets that do not need extra attention from your team.
No credit card required. 30-day money-back guarantee.
Highly rated app
With over 30 5-star reviews in the Zendesk marketplace, we know you'll benefit using the Thank You GPT app.
Efficient Business
Due to our unlimited tickets offer, you will experience full scalability and help your business grow. You'll see better support at a lower cost.
Automated Resolution
Instantly closes thank-you tickets while keeping a log for record-keeping.
Seamless Zendesk Integration
Works directly within your Zendesk dashboard with minimal setup.
Wall of love
Show the praise your team is getting across the company
"Thank You" Solver
If a previously solved ticket is reopened by a "thank you" message without any additional request, Thank You GPT uses advanced AI to re-solve the ticket before it gets assigned to a new agent. The plugin only solves non-actionable tickets that do not need extra attention from your team. So you can boost your team's efficiency and customer satisfaction.
Highly Rated App
With over 30 5-star reviews in the Zendesk marketplace, we know you'll benefit using the Thank You GPT app.
Data security is top of mind for us
→ Runs in AWS data centers certified as ISO 27001 and SOC2 compliant.
→ Uses Microsoft Azure OpenAI to analyze your thank you messages securely. Your messages are not used for training.
→ After processing, your customer's data is immediately deleted, and no information is stored outside Zendesk.
→ Connects to your Zendesk through a secured Oauth2 integration.
No credit card required. 30-day money-back guarantee.
Protect Your Data with Secure, Compliant Apps
Our apps are built with robust security measures that align with enterprise standards, ensuring your data remains protected at all times. By integrating stringent security protocols and best practices, we help you effortlessly meet your organization's compliance requirements.
Security You Can Trust
Data security is top of mind for us
Zero Data Retention
we do not store any of your data on our servers, minimizing risks associated with data storage.
No AI Training on Your Data
We use Microsoft Azure OpenAI for AI analysis to ensure no information is used by third-party models.
SOC2, ISO27001 Certified
Adelante successfully completed the SOC2 Type II and ISO27001 audit certifications.
Enterprise-Grade Compliance
Adelante is fully compliant with the GDPR and HIPAA regulations, allowing you to meet your requirements easily.
Secure Data Transmission
All communication between our integration and your systems is secured using TLS 1.2 or higher. We enforce secure HTTPS connections and encrypt all communications end-to-end
Secure OAuth2 Integration
Connects to your Zendesk through a secured Oauth2 integration.
Pricing
Start a free trial of our basic plan for 30 days- No credit card required!
Basic plan
$
79
/mo
or $
790
yearly
Solve Thank You tickets automatically in all languages
Unlimited number of tickets processed per month.
Advanced AI for thank you messages detection in all languages.
Auto reply to thank you messages after the ticket is solved.
Enterprise Plan
$
499
/mo
or $
4990
yearly
Additional Security and Support
Everything in the Unlimited Basic Plan and :
Resolve Reopened messaging chats.
EU Data Processing Location.
Enterprise security review.
Custom terms and redlines.
Signed NDA\DPA.
Guaranteed 99% Uptime SLA
Custom feature requests
Phone/video call priority support.
FAQs
Got questions? We’ve got answers.
