Automatically Solve Reopened Tickets When No Action Is Required

Automatically Solve Reopened Tickets When No Action Is Required

If a previously solved ticket is reopened by a "thank you" message without any additional request, Thank You GPT re-solves the ticket before it gets assigned to a new agent. So you can boost your team's efficiency and customer satisfaction.

Trusted by industry-leading organizations worldwide

Trusted by industry-leading organizations worldwide

Say Goodbye to Wasting Time on Thank-You Tickets

Say Goodbye to Wasting Time on Thank-You Tickets

Say Goodbye to Wasting Time on Thank-You Tickets

Productive Team

Your Team doesn't need another distraction. Reduce their repetitive tasks and help them focus on more urgent tickets.

Delighted Customers

Your customers will experience faster response times to their important requests. And with our new features you can take advantage of the last interaction with the customer even more.

Key Benefits of Thank You GPT

Key Benefits of Thank You GPT

Efficient Business

Due to our unlimited tickets offer, you will experience full scalability and help your business grow. You'll see better support at a lower cost.

Efficient Business

Due to our unlimited tickets offer, you will experience full scalability and help your business grow. You'll see better support at a lower cost.

Automated Resolution

Instantly closes thank-you tickets while keeping a log for record-keeping.

Automated Resolution

Instantly closes thank-you tickets while keeping a log for record-keeping.

Wall of love

Show the praise your team is getting across the company

Wall of love

Show the praise your team is getting across the company

Seamless Zendesk Integration

Works directly within your Zendesk dashboard with minimal setup.

Seamless Zendesk Integration

Works directly within your Zendesk dashboard with minimal setup.

"Thank You" Solver

If a previously solved ticket is reopened by a "thank you" message without any additional request, Thank You GPT uses advanced AI to re-solve the ticket before it gets assigned to a new agent. The plugin only solves non-actionable tickets that do not need extra attention from your team. So you can boost your team's efficiency and customer satisfaction.

High Rated App

With over 30 5-star reviews in the Zendesk marketplace, we know you'll benefit using the Thank You GPT app.

Data security is top of mind for us

→ Runs in AWS data centers certified as ISO 27001 and SOC2 compliant.

→ Uses Microsoft Azure OpenAI to analyze your thank you messages securely. Your messages are not used for training.

→ After processing, your customer's data is immediately deleted, and no information is stored outside Zendesk.

→ Connects to your Zendesk through a secured Oauth2 integration.




Get Started In 5 Minutes Or Less

Get Thank You GPT working with your Zendesk

Security You Can Trust

Enterprise-Grade Compliance

Our integration meets the ISO 27001 and SOC2 security standards, and we are fully compliant with the GDPR regulations.

Zero Data Retention Policy

We have a strict zero data retention policy, meaning we do not store any of your Zendesk data on our servers beyond what is necessary for processing. All data is processed in-memory and erased immediately after, minimizing risks associated with data storage.

Secure Data Transmission

All communication between our integration and your systems is secured using TLS 1.2 or higher encryption protocols. We require secure HTTPS connections for all data transmission, and encrypt all communications end-to-end

Pricing

Start a free trial of our basic plan for 30 days- No credit card required!

Basic plan

$

59

/mo

or $

590

yearly

Solve Thank You tickets automatically in all languages

  • Unlimited number of tickets processed per month.

  • Advanced AI for thank you messages detection in all languages.

  • Auto reply to thank you messages after the ticket is solved.

Enterprise Plan

$

349

/mo

or $

3490

yearly

Additional Security and Support

Everything in the Unlimited Plus Plan and :

  • Enterprise security review.

  • Custom terms and redlines.

  • Signed NDA\DPA.

  • Guaranteed 99% Uptime SLA

  • Custom feature requests

  • Phone/video call priority support.

Customer Reviews

Customer Reviews

  • Highly recommend! This app has been a very valuable addition to our workflow, by saving time and removing clutter from our queues. It was quick and easy to set up, and Shiran has provided timely and helpful support for my (many) questions!

    Maggie

    Manager, Community & Customer Support

    I highly recommend this app. It is cost-effective, easy to set up, and we get more than just AI-powered closing of "thank yous". We get an analysis of promoters and detractors in our reports, smart reviews sent to our promoters (from the Play Store, App Store, and Trustpilot) and optimized agent workflow. Shiran has been such a great help and we anticipate more enhancements!

    Lilian

    Head of Customer Support

    We have been using this app for around a year and it works very well. We deal with thousands of tickets every day and Thank You app help us everyday to auto-solve tickets, improving our efficiency and helping allocate internal resources in tickets that really need human interaction. If you are looking to save time and increase the productivity of your teams.

    Diego

    Customer Support Associate Senior at Getaround

    Thank You GPT has been such a benefit to our team-- it's improved our first contact resolution rate, our team members appreciate cleaner inboxes, and it's easy to use. When we first installed Thank You GPT, we needed support tweaking the model, and their team provided excellent support. Highly recommend!

    Abby

    Zendesk admin

    Love the new app. It helps us be more efficient and with the new upgrades it keeps getting better. Highly recommended

    Hadas

    Head of Customer Support

    The app is extremely efficient and helping us reducing manual work to close these tickets!

    Giulio

    Customer Care Director @ Playtomic

  • Highly recommend! This app has been a very valuable addition to our workflow, by saving time and removing clutter from our queues. It was quick and easy to set up, and Shiran has provided timely and helpful support for my (many) questions!

    Maggie

    Manager, Community & Customer Support

    I highly recommend this app. It is cost-effective, easy to set up, and we get more than just AI-powered closing of "thank yous". We get an analysis of promoters and detractors in our reports, smart reviews sent to our promoters (from the Play Store, App Store, and Trustpilot) and optimized agent workflow. Shiran has been such a great help and we anticipate more enhancements!

    Lilian

    Head of Customer Support

    We have been using this app for around a year and it works very well. We deal with thousands of tickets every day and Thank You app help us everyday to auto-solve tickets, improving our efficiency and helping allocate internal resources in tickets that really need human interaction. If you are looking to save time and increase the productivity of your teams.

    Diego

    Customer Support Associate Senior at Getaround

    Thank You GPT has been such a benefit to our team-- it's improved our first contact resolution rate, our team members appreciate cleaner inboxes, and it's easy to use. When we first installed Thank You GPT, we needed support tweaking the model, and their team provided excellent support. Highly recommend!

    Abby

    Zendesk admin

    Love the new app. It helps us be more efficient and with the new upgrades it keeps getting better. Highly recommended

    Hadas

    Head of Customer Support

    The app is extremely efficient and helping us reducing manual work to close these tickets!

    Giulio

    Customer Care Director @ Playtomic

  • Highly recommend! This app has been a very valuable addition to our workflow, by saving time and removing clutter from our queues. It was quick and easy to set up, and Shiran has provided timely and helpful support for my (many) questions!

    Maggie

    Manager, Community & Customer Support

    I highly recommend this app. It is cost-effective, easy to set up, and we get more than just AI-powered closing of "thank yous". We get an analysis of promoters and detractors in our reports, smart reviews sent to our promoters (from the Play Store, App Store, and Trustpilot) and optimized agent workflow. Shiran has been such a great help and we anticipate more enhancements!

    Lilian

    Head of Customer Support

    We have been using this app for around a year and it works very well. We deal with thousands of tickets every day and Thank You app help us everyday to auto-solve tickets, improving our efficiency and helping allocate internal resources in tickets that really need human interaction. If you are looking to save time and increase the productivity of your teams.

    Diego

    Customer Support Associate Senior at Getaround

    Thank You GPT has been such a benefit to our team-- it's improved our first contact resolution rate, our team members appreciate cleaner inboxes, and it's easy to use. When we first installed Thank You GPT, we needed support tweaking the model, and their team provided excellent support. Highly recommend!

    Abby

    Zendesk admin

    Love the new app. It helps us be more efficient and with the new upgrades it keeps getting better. Highly recommended

    Hadas

    Head of Customer Support

    The app is extremely efficient and helping us reducing manual work to close these tickets!

    Giulio

    Customer Care Director @ Playtomic

  • Highly recommend! This app has been a very valuable addition to our workflow, by saving time and removing clutter from our queues. It was quick and easy to set up, and Shiran has provided timely and helpful support for my (many) questions!

    Maggie

    Manager, Community & Customer Support

    I highly recommend this app. It is cost-effective, easy to set up, and we get more than just AI-powered closing of "thank yous". We get an analysis of promoters and detractors in our reports, smart reviews sent to our promoters (from the Play Store, App Store, and Trustpilot) and optimized agent workflow. Shiran has been such a great help and we anticipate more enhancements!

    Lilian

    Head of Customer Support

    We have been using this app for around a year and it works very well. We deal with thousands of tickets every day and Thank You app help us everyday to auto-solve tickets, improving our efficiency and helping allocate internal resources in tickets that really need human interaction. If you are looking to save time and increase the productivity of your teams.

    Diego

    Customer Support Associate Senior at Getaround

    Thank You GPT has been such a benefit to our team-- it's improved our first contact resolution rate, our team members appreciate cleaner inboxes, and it's easy to use. When we first installed Thank You GPT, we needed support tweaking the model, and their team provided excellent support. Highly recommend!

    Abby

    Zendesk admin

    Love the new app. It helps us be more efficient and with the new upgrades it keeps getting better. Highly recommended

    Hadas

    Head of Customer Support

    The app is extremely efficient and helping us reducing manual work to close these tickets!

    Giulio

    Customer Care Director @ Playtomic

Get Thank You GPT working with your Zendesk

FAQs

Find answers to common questions about our CRM plugin and how it can benefit you.

How many tickets can the app handle?

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How many tickets can the app handle?

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How many tickets can the app handle?

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Can I pay annually by bank transfer/invoice?

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Can I pay annually by bank transfer/invoice?

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Can I pay annually by bank transfer/invoice?

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What happens if I'm not happy? Can I get a refund?

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What happens if I'm not happy? Can I get a refund?

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What happens if I'm not happy? Can I get a refund?

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How much time will I need to invest during the setup process?

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How much time will I need to invest during the setup process?

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How much time will I need to invest during the setup process?

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Can you sign an NDA?

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Can you sign an NDA?

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Can you sign an NDA?

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Is the pricing per agent?

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Is the pricing per agent?

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Is the pricing per agent?

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I don’t have access to the company’s Credit Card. Can you help me try the app anyway?

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I don’t have access to the company’s Credit Card. Can you help me try the app anyway?

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I don’t have access to the company’s Credit Card. Can you help me try the app anyway?

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How do you handle compliance with data protection regulations?

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How do you handle compliance with data protection regulations?

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How do you handle compliance with data protection regulations?

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What support is available if we encounter issues during setup or usage?

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What support is available if we encounter issues during setup or usage?

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What support is available if we encounter issues during setup or usage?

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Still have questions?

Still have questions?

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Get Thank You GPT working with your Zendesk

© 2024 Adelante CX. All rights reserved.

© 2024 Adelante CX. All rights reserved.

© 2024 Adelante CX. All rights reserved.