Stop wasting time toggling between platforms. With our Workday and Zendesk Integration, view and manage your employee data right within Zendesk. Empower your agents to deliver faster, more personalized support without ever leaving the ticket.
Time Wasted Switching Between Zendesk and Workday
You're constantly toggling between Zendesk and Workday to access employee information or perform simple actions. This back-and-forth disrupts your workflow and slows down response times. It's frustrating for your agents and leads to delayed support for your employees.
Incomplete Employee Information Leads to Inefficient Support
Without direct access to comprehensive employee data within Zendesk, your agents lack the critical information needed to resolve issues effectively. This results in longer resolution times, repeated inquiries, and a less personalized support experience.
Employee Data at Your Fingertips
View comprehensive employee information from Workday directly within Zendesk tickets. No more tab toggling—everything you need is in one place.
Perform HR Actions From Within Zendesk
Perform actions like updating expenses, logging time off or changing information in HiBob without leaving Zendesk. Save time and keep your focus where it matters.
Automate HR Within Zendesk
Bring your HR data to Zendesk's AI chatbot responses and automate time-off requests, expense submissions, and payroll. Enhance your employee service by allowing agents and AI chatbots to handle common HR tasks directly within Zendesk, reducing manual workload and speeding up resolutions.
Get Started In 5 Minutes Or Less
Security You Can Trust
Enterprise-Grade Compliance
Our integration meets the ISO 27001 and SOC2 security standards, and we are fully compliant with the GDPR regulations.
Zero Data Retention Policy
We have a strict zero data retention policy, meaning we do not store any of your Workday or Zendesk data on our servers beyond what is necessary for processing. All data is processed in-memory and erased immediately after, minimizing risks associated with data storage.
Secure Data Transmission
All communication between our integration and your systems is secured using TLS 1.2 or higher encryption protocols. We require secure HTTPS connections for all data transmission, and encrypt all communications end-to-end
Pricing
Start a free trial of our basic plan for 30 days- No credit card required!
Basic plan
$
299
/mo
or $
2999
yearly
See data from Workday in Zendesk
Up to 25 custom fields presented
Up to 2 data objects presented.
Standard design and styling
Security first - GDPR and HIPAA Compliant, ISO27001 and SOC2 Certified.
Enterprise Plan
$
599
/mo
or $
5999
yearly
Perform actions in Workday without leaving your Zendesk ticket
Bring data from Workday into Zendesk, and use it in bots and automations
Present unlimited custom fields
Present unlimited data objects
Fully white-labeled design according to your brand
Sync Workday information to the Zendesk User Profile
Enterprise Security Review
Priority Support
Guaranteed 99% Uptime SLA
FAQs
Find answers to common questions about our CRM plugin and how it can benefit you.
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